Home > il Castello > Protocollo di servizio attività di prevenzione COVID-19


The welcome and atmosphere that we offer our guests at Monterado has always been an exclusive one. The select number of guest rooms, the impressive size of the shared sitting-rooms and communal areas, the generous gardens, the swimming pool, and the 7 hectares of ancient woodland where you can stroll at leisure, together ensure that our guests have the most relaxing of stays, always in close contact with nature.

To continue to guarantee the most serene of holidays, we have introduced a new protocol. These consist of simple but rigorous regulations that complement the meticulous housekeeping and spotless cleanliness that have always been one of our distinguishing features, frequently commented on by our guests.

Anti-covid Protocol

Disinfection with certified products of all surfaces

  • In rooms 
  • In communal areas


  • Daily checks on the body temperature of all our staff
  • Temperatures of guests taken at check-in 

Protective equipment

  • Masks and protective gloves to be used by all our staff
  • Masks to be used by our guests in communal areas indoors
  • Hand sanitizer available at the entrance, next to the lift, and in communal areas

Controls on access

  • Check-in and check-out
  • Breakfast rooms
  • Communal areas

Social distancing (exceptions for family groups and for people sharing the same room)

  • A minimum of 1 metre distance maintained during the stay and when rooms are being serviced
  • At least 1 metre distance between the seats in the breakfast room
  • At least 2 metres distance between the sunbeds by the pool

Table service

  • Breakfast table-service only
  • Poolside bar with table service